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Dr. Szpiro and Dr. Bolla are Participating Providers with the Beth Israel Lahey Physicians Organization

We are featured as one of the 5 Best Podiatrists in Boston, MA

We see pediatric patients!

Careers

Administrative Assistant

Job description

We are looking for an administrative assistant to organize our medical facility’s functions. You will support day-to-day operations by performing administrative tasks and ensuring high quality customer service for our patients. As an administrative assistant, you will perform various tasks on a daily basis. So, you should be able to multitask and prioritize. We expect you to handle sensitive information confidentially. If you are able to combine exceptional communication skills with an ability to perform ‘behind the scenes’ tasks, we would like to meet you. Ultimately, you should be able to ensure our medical facility’s smooth operation by accurately completing administrative tasks in a timely manner.

Responsibilities

  • Answer phones
  • Update and maintain patients’ health records, insurance information and demographics
  • Assist patients with initial paperwork
  • Schedule and coordinate appointments
  • Process insurance claims in compliance with law requirements
  • Use medical software to support all transactions
  • Manage receivable and payable accounts and maintain financial records
  • Answer patients’ queries and ensure quality customer service
  • Collaborate with the doctor and nurse to help with scheduling tests and order supplies
  • Ensure compliance with procedures
  • Keep up-to-date with changes in medical and insurance legislation

Skills

  • Proven work experience as an administrative assistant
  • Hands on experience with medical software and MS Office
  • Knowledge of healthcare operations
  • Familiarity with medical and insurance legislation
  • Excellent organizational and multitasking skills
  • Customer-oriented communication skills
  • High school diploma; certification in medical administration administration is a plus

Job Type: Full-time

Benefits:

  • 401(k)

Schedule:

  • Monday to Friday

Education:

  • High school or equivalent (Preferred)

Experience:

  • Customer Service: 3 years (Preferred)
  • Computer Skills: 3 years (Preferred)

Work Location: One location

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